RainCheck: the new on-demand shopping experience

RainCheck is a platform that transcends the digital and physical worlds for retail shopping. It allows people to save items they discover online and request availability from store associates nearby, creating an on-demand shopping experience. With 90% of people discovering and researching new products online, 90% of transactions in retail still occur offline in-store. However, […]

Online retailers expanding into offline stores

Every man and their dog seems to have an online business these days with brands abandoning bricks and mortar’s hefty overheads. However 4 pure play (online only) retailers have done the opposite and expanded their online offering offline. Although online retail is booming, it is still only a small percentage of total retail sales worldwide. […]

Are you hiring for the Omni-channel environment?

Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees, retailers must evaluate the technological capabilities of a candidate as well as their ability to deliver a great customer experience. Customer experience has extended from in-store sales service to online customer relations including social media. Every […]