RainCheck is a platform that transcends the digital and physical worlds for retail shopping.
It allows people to save items they discover online and request availability from store associates nearby, creating an on-demand shopping experience.
With 90% of people discovering and researching new products online, 90% of transactions in retail still occur offline in-store. However, once someone that has discovered a product online and abandoned the purchase, there is no way of knowing if that discovery resulted in a purchase offline.
With the arrival and early success of both Click & Collect and In-store Pickup, it is obvious that people want to know the right size and colour of the product is in-stock before making the purchase. Due to the disparate nature of tech systems in today’s retail operations, stock inventory levels in each store are often only known by the store associates at any given time.
Our internal culture and needs are very specific and the NRA has taken time to understand these needs and determine what works best for our business. They are always open to new ideas and to feedback and are willing to help and assist wherever they can. They are prompt with the responses and their follow through is outstanding.