Author: Amy Roche While customer journey mapping and experience are all the rage at the moment, the real force multiplier for brick and mortar stores comes from tapping into our own emotional and human needs – or Humanics. Humanics is about identifying deep emotional, values and human needs – not just the needs of your […]
In times of an ever-evolving society, it’s long been predicted that consumer audiences would eventually undertake an evolution when it comes to marketing – specifically, within their advertising needs and the advance of the platforms in which they engage. A natural progression of digital marketing in the media presented both news providers and businesses alike […]
As part of its commitment to helping businesses prosper, the Australian Chamber is launching a new conference series called NextGen in Business, bringing together top global and local thinkers to share their skills and experiences. For the first time in history five generations will be working together. The NextGen series leverages lessons from global innovators […]
Join BDO for a comprehensive summary and overview of transformations shaping the Franchise and retail sector. What will be covered: What technology solutions can do for your workforce What you need to do for Single Touch Payroll reporting What practical solutions exist to help you manage the Vulnerable Workers changes to the Fair Work Amendment […]
Learn, Collaborate, Innovate & Explore Convergence returns to Sydney on Wednesday 11 April 2018 at the iconic Masonic Convention Centre, on the corner of Pitt and Goulburn Streets, Sydney 2000. Convergence is a rare opportunity to learn, collaborate, innovate and explore the latest emerging technology from some of the best local producers. Convergence 006 is equal […]
The Ultimate Buying Experience… Reed Gift Fairs Sydney | 24 – 28 February 2018 | ICC Sydney Darling Harbour The doors to Reed Gift Fairs Sydney February open on 24 February, and this is one can’t-miss retail trade event. An industry staple, Reed Gift Fairs provides retailers the unique opportunity to meet over 500 wholesalers […]
ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and experiences in a casual networking environment. This upcoming ShopTalk in Melbourne and Sydney will focus on ‘Acquiring and Developing Local Digital Commerce Talent’. The panel will get to the nitty-gritty on what are we as an industry […]
Australia’s largest trade event applicable to everyone in the business of retail. This year, Inside Retail Live will be held in Melbourne, from Feb 28 to March 2. It’s your chance to get prepared and future proofed for what’s set to be the most disruptive retail years in history. Over the course of 3 days, experts and […]
The NRA will be in Noosa on Monday 30 October touring local shopping centres and providing a free workshop for retailers preparing for the impending plastic bag ban. The NRA has joined forces with Local member for Noosa, Glen Elmes MP, to provide a free Plastic Bag Ban Workshop on Monday 30 October at 5.30pm […]
WorldSkills Australia is seeking volunteers for the 2018 WorldSkills Australia National Championship to be held in Sydney at the International Convention Centre at Darling Harbour from 29 May to 7 June 2018. Volunteers are a vital part of the WorldSkills Australia story. When you give your time and skills, you’ll make a meaningful difference to the […]
You are invited to attend a free interactive industry session focused on the positive promotion of mentally healthy workplaces in the retail sector. At this session, you will gain key insights into the retail industry in relation to mentally healthy workplaces and help you to identify the practical first steps to assist in developing and […]
Suited to Success are hosting their annual charity fundraiser on Wednesday October 18 in Brisbane City Hall’s amazing Main Auditorium! This year’s glamorous evening, hosted by Rebecca Levingston (Host of Weekends – ABC Radio) will see over 1500 new and pre-loved designer clothes, shoes, bags and accessories for sale at outlet prices. Enjoy a glass […]
How to prepare yourself and your business for disruption Benjamin Wash was the Chief Executive Officer of Taxi Council Queensland when the Queensland Taxi Industry was swept up by the ride-sharing wave. Hear how Benjamin successfully steered the industry through the last three tumultuous years of industry upheaval and set a course for clearer waters […]
A powerful one-day leadership summit on diversity, talent and economics. Women World Changers (WWC) is the premier, all inclusive, one-day leadership summit designed to drive critical dialogue on the impact and economics of women, diversity and culture on business growth. Attended by Australia’s top business executives, government and community leaders, WWC will cover the most critical leadership […]
Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage of the loyalty journey. The Australian Loyalty Association, in conjunction with Global Loyalty, will host the third annual Customer Engagement & Loyalty Conference in Melbourne on 20 July. The 2017 event boasts the largest speaker line-up […]
QUT BUSINESS BREAKFAST BRISBANE: FRI 27 APRIL Just as Airbnb disrupted the hotel sector and Uber disrupted the taxi industry, retail is facing its own seismic changes. In the first retail-themed QUT Business Breakfast for 2017, National Retail Association CEO, Dominique Lamb and QUT’s retail expert Assoc. Prof. Gary Mortimer, will explore retail disruption and the issues […]
This week saw the successful launch of the National Retail Association’s State of the Retail Nation forums, proudly sponsored by REST Industry Super. Retailers from across multiple sectors met to hear from industry professionals and to share insight at breakfast briefings in Melbourne, Brisbane and Sydney, plus an online webinar. NRA CEO Dominique Lamb led the […]
EVENT: BRISBANE 7 MARCH From bartering stone axes to distributed exchange of digital artefacts: retail has been with us for as long as we can remember. As the digital economy dawns on us, we are all reconsidering our traditional understanding of retail. Retailers are racing to create competitive advantage. Customer centricity, real-time delivery, highly personalised […]
Leading advisory firm BDO is urging retailers to get back to basics to ensure they stay ahead of potential cyber security breaches, after releasing the results of its inaugural cyber security survey. The 2016 Cyber Security Survey, which was completed in conjunction with AusCERT, aims to help the market understand the cyber security challenges Australian […]
SkillsIQ For retailers to thrive in today’s climate a skilled workforce is imperative. Australian retailers have long been challenged by the availability of local talent to fill buying, planning and online retail roles. This shortage of skills is compounded by the lack of formal training options that support employers in growing their internal teams. It […]