Member Spotlight: Chris Marks, Head of HR – ANZ of Swarovski

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of HR of Swarovski. How long have you been in retail?/How did your retail career begin? I had worked in customer service roles throughout my school and university years. It was only as my HR career developed […]

Message from the CEO: 31 October 2016

Dominique Lamb CEO National Retail Association

It’s shaping up as possibly the most significant week for retail industry data, as we look for indications of the upcoming pre-Christmas period.  Firstly, the Reserve Bank Board will meet tomorrow for its regular discussion of monetary policy. And while general financial industry talk is playing down the chances of a Cup Day rates cut, […]

Christmas shoppers shop early and want more discounts

Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though about half (46%) of shoppers expect larger discounts during the festive season. According to CBA’s latest research from the Retail Insights Report, 18% of Australian retailers have commenced some form of Christmas sale, and 48% of consumers […]