Dancing CEOs is shaping up to be the most highly anticipated event on the 2016 Fundraising Calendar. To help raise money for the prevention of domestic violence, 12 brave CEOs will swap their suits for sequins on April 15 in a hotly contested dance-off at Brisbane City Hall. All 640 seats in the main auditorium […]
How do noise regulations affect your business?
The Environment Protection Authority of Victoria (EPA) is seeking feedback on noise regulations and how these regulations may impact businesses. We invite members to participate in the EPA survey about the use of its industrial and commercial noise policy and guidelines and how these affect their business. The online survey takes approximately 25 minute to […]
South Australia Retail and Commercial Leasing Guide
The Retail and Commercial Leasing Guide was recently released by the South Australian Office of the Small Business Commissioner. The Guide has been prepared to assist current and prospective tenant deal with some main elements of the Retail and Commercial Leases Act, namely: Lease terms Rent Lease assignment Condition of the premises Relocation Demolition The […]
Message from the CEO: 11 March 2016
This week, we’ve seen suggestions in the media that recent high-profile collapses like Dick Smith, Masters and Laura Ashley signal that the retail industry is entering a period of ‘doom and gloom’. Negative commentary never helps consumer confidence and retail spending. The National Retail Association has been working hard to point out that retail is […]
Customer based sexual harassment prevalent in the Australian service sector
A recent study, published in Gender, Work and Organization, suggests that customer-perpetrated sexual harassment is prevalent across the Australian service sector, including the retail industry. The study, titled “‘But it’s your job to be friendly’: Employees coping with and contesting sexual harassment from customers in the service industry,” suggests that 9 per cent of all […]
Product safety and compliance challenges
The National Retail Technical Standards Committee will be meeting in Sydney later this month to discuss the current challenges of product safety and compliance. The committee is an important forum for the development of the retail industry policy. It communicates regularly with government decision-makers and agencies, including Standards Australia, the ACCC, offices of Fair Trading […]
IoT as an upselling tool: Adding some sauce with digital technology
Following early trials of beacon technology at Westfield Hornsby in NSW, the Internet of Things revolution for retail is a reality. Zebra Technologies’ senior technical director for Asia Pacific Wayne Harper imagines a scenario in the near future: one where in-store IoT systems power dynamic cross- or up-sell opportunities. You pick up some pasta in […]
Marketing, media and analytics are changing…and fast! Are you ready?
At the National Retail Association (NRA) we understand that your business has a range of professional development needs. To help our members meet their training and professional development requirements, we have partnered with the Association for Data-Driven Marketing and Advertising (ADMA) to deliver their marketing education program. We call it the IQ Marketing Education Program […]
Hardware set for solid growth in 2015/16
The hardware, building and garden supplies category of retail is expected to generate in excess of $18.2 billion in turnover this financial year, representing growth of 6.9 per cent. Following a busy holiday trading period for the retail industry in general, the Australian economy, and retail in particular, is beginning to head in the right […]
NRA launches Foundation Skills for Retail web portal
The National Retail Association (NRA) has launched the Foundation Skills for Retail Web Portal, providing free training and professional development resources for language, literacy and numeracy practitioners operating across the Australian retail industry. The portal has been produced by the NRA with the assistance of funding provided by the Australian Government through the Department of […]
Message from the CEO: 4 March 2016
The retail trade figures for January, released today, showed a steady start to the year with an increase in turnover 0.3 per cent for the month, seasonally adjusted, and a 4.0 increase compared with January last year. This steady, if not spectacular, growth is welcome as we see consumer sentiment stabilising and spending patterns becoming […]
NRA supports annual Vinnies CEO Sleepout
In the retail sector we can often get caught up in day-to-day operational matters such as turnover, staffing, pricing or advertising. During the rush of commercial life, we can sometimes overlook the fact that some people are struggling to simply put a roof over their heads. An important part of representing Australian businesses is supporting […]
Demotion Not Necessarily a Dismissal
The demotion of an employee may not in all circumstances meet the meaning of dismissed in section 385 of the Fair Work Act 2009 (Cth) (the Act). Consideration must be given to the continuation of employment, the whether the demotion imposed a significant reduction in status and payment. The recent case of Phillip Moyle v […]
IR Update: Labour Hire Unfair Dismissal Case
This recent case warns that labour hire companies cannot “abrogate [their] responsibilities to afford procedural and substantive fairness to a dismissed employee by relying on the fact that unfair treatment was meted out by another entity in which [they] had placed the employee.” Adecco Australia were found by the FWC to have unfairly dismissed a […]
Inside Retail – Deterring Domestic Violence
In Australia, one in four women has experienced violence from an intimate partner, whilst one woman is killed by her male partner every five or six days. The retail industry has one of the largest female workforces in Australia, and is also one of the most gendered industries with almost 60% of employees being female. […]
Message from the CEO: 26 February 2016
NSW and Queensland governments are both looking at banning plastic shopping bags. This issue has long been debated by governments over the years. Some of Australia’s less populous states and territories have already implemented bans of certain types of plastic bags. Bans are a blunt policy response to most problems but, of course, proponents for banning bags […]
CONSULTATION REMINDER: Extending unfair contract term protections to small businesses
A new law recently passed by the Federal Government will protect small businesses from unfair contact terms in standard form contracts. The new law will will come into force on 12 November 2016 following a 12 month transition period. A small business is defined as employing less than 20 people, including casual employees employed on […]
Hardware Australia – The unity of industry
As a result of 12 months of consultation and work, each of the State Hardware Industry Associations has now united together into one national body. Hardware Australia is a single national voice for independent hardware operators and suppliers and comprises of a national committee made up of two representatives from each state, ensuring that industry […]
IR Update: Employer set high expectations for returning injured worker
Employers are reminded to take caution when sending their employees for a medical assessment, as a recent case has brought to light the consequences of dismissing an employee on these grounds. In the case of Norman v Lion Dairy and Drinks Limited, an employee who suffered from a serious skydiving accident was asked to seek […]
Big Insight #5 – Use digital to compete with the big guys
According to a recent survey conducted by American Express, there has never been a better time to grow your business. With the combination of accessible technologies, more options for funding and easier access to resources, the world is now a small businesses oyster. Nikki Baird, industry analyst at RSR Research spoke at the 2016 NRF Big […]