There are nearly a quarter of a million young Australians out of work, and the number of people starting an apprenticeship or traineeship has fallen by 40 per cent over the last three years. The National Retail Association (NRA) has partnered with Busy at Work to deliver the Transition to Work program in the Sunshine […]
The International Labour Organisation (ILO) has released a detailed report which illustrates the impact of workplace stress on the mental health and the wellbeing of workers. ILO’s Workplace Stress: A collective challenge report found that psychosocial risks are related to “health-related behavioural risk, including heavy alcohol consumption, overweight, less frequent exercise, increased cigarette smoking, and […]
Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance and sales success. One of the most popular training programs the National Retail Association (NRA) offers is the one day Customer Service workshop. More than 350 employees have participated in this interactive and practical workshop over […]
The National Retail Association’s (NRA) Rewards for Excellence nominations are closing in just under 4 weeks’ time. Do you have between 20 to 199 employees? If yes, nominate today and your business could be crowned the NRA 2016 Rewards for Excellence Medium Retailer of the Year. This awards program, and in particular the Medium Retailer […]
The Fair Work Commission (FWC) declined a former crane driver’s application for unfair dismissal as it found that he had drawn inappropriate images on documents and shipping containers as well as displayed threatening behavior towards his superiors. An investigation was conducted by the employer into allegations that the employee had drawn a two-metre-tall male genital […]
Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage of their career have been proven to save companies money. Addressing weaknesses and upskilling employees not only reduces the risk of time wasting mistakes and lost customers, it also encourages higher job satisfaction and improved retention […]
According to the Australian Bureau of Statistics (2007), one in five Australian adults will experience a mental illness in any given year. With common conditions like depression and anxiety becoming more prevalent in the workplace, businesses are being urged to consider how they manage mental health issues amongst their employees. Besides adhering to the legal […]
In a recent case before the Fair Work Commission, it was decided that employees working under “special purpose contracts” were not eligible for redundancy pay on termination of their employment. Special purpose contracts include agreements whereby the employee has been contracted to perform a particular task or for a specified period of time. The facts of […]
According to the Fair Work Commission’s newly-released annual report, general protections claims involving termination of an employee has risen by 17.5% in 2014-15. This increase is slightly down in comparison to the previous year. However, the number of claims grew to a total of 3382, with around one third of them allowed to proceed to […]
An employer has been unable to successfully establish that they dismissed a client analyst as a result of poor performance. Employment of Mr Anderson with BNP was subject to a three month probationary period. Just days prior to his termination, Mr Anderson was confronted by his supervisor in earshot of other employees on 19 March […]