Message from the CEO – 13 November 2018

dom's ceo column

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business is running as efficiently as […]

What is the future of Loss Prevention?

Our very own CEO, Dominique Lamb, joins a panel of experts in this OnDemand webinar on The Future of Loss Prevention. This is a key topic of interest for all retailers across industries at the moment, partly due to the Global Retail Theft Barometer’s recent stats on how retail shrinkage is on the rise due […]

Technology waging a new war on retail theft

Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses a topic all retailers deal with—theft—and shares a new initiative that will help retailers report and share information about crime.  Hands up if you’re a retailer who’s never experienced any form of retail crime. Chances are […]

CrimeStoppers Annual Results Day

The following article was written by CrimeStoppers. On Monday 12 February 2018, CrimeStoppers announced the Annual Results Celebration Day and release via their digital platforms and the media specific data about their program activities in 2017.  For every successful report submitted to the Queensland Police Service by Crime Stoppers in 2017, an average of five charges […]

High-tech bid to fight retail crime in the Brisbane CBD

Brisbane retailers are teaming up with the Brisbane City Council and Crime Stoppers in a high-tech bid to stamp out crime in the CBD and Fortitude Valley. The National Retail Association’s SafeCity Network will be switched on in March next year, thanks to backing from the Federal Government’s Safer Streets program and support from the […]

8 High-Risk Loss Prevention Scenarios Every Retailer Should Monitor

With retail loss being on the rise globally – Australian estimates are sitting at 4.5 billion annually, and growing – the problem is snowballing out of control. The issue is much bigger than shoplifting, with internal issues like employee fraud, training gaps and operational inefficiencies estimated to cost retailers up to 7% of their annual […]

Message from the CEO: 8 August 2017

The retail sector is showing signs of recovery after a relatively flat year. The Australian Bureau of Statistics (ABS) trade figures released Thursday have revealed a 0.3 per cent increase in June to $26.15 billion seasonally adjusted. Retail sales have now risen for three consecutive months, with June’s higher than the market expectations of 0.2 per […]

Is your loss prevention strategy simply spying on your staff?

by Brad Culbert, Retail Defender Last week, in the article “Modern Retail and the future of Loss Prevention” I talked about it being no secret that the world of technology is changing faster than ever, and introduced the concept of a ‘behind the scenes’ technology that we know is uncovering great results for retailers. A new generation of […]

Message from the CEO: 22 August 2016

Dominique Lamb CEO National Retail Association

There’s nothing more frustrating and soul-destroying for any business owner than to see the results of your hard work disappear into the pockets of complete strangers. Yet we know that’s the daily reality for many small business owners in the retail space. That’s why your association is working actively with law enforcement agencies and governments […]