Are loyalty programs worth the effort?

There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up to 50% more) EQUALS more […]

Are you Australia’s next Medium Retailer of the Year?

The National Retail Association’s (NRA) Rewards for Excellence nominations are closing in just under 4 weeks’ time. Do you have between 20 to 199 employees? If yes, nominate today and your business could be crowned the NRA 2016 Rewards for Excellence Medium Retailer of the Year. This awards program, and in particular the Medium Retailer […]

Do you invest in your people?

Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage of their career have been proven to save companies money. Addressing weaknesses and upskilling employees not only reduces the risk of time wasting mistakes and lost customers, it also encourages higher job satisfaction and improved retention […]

Could you be NRA’s 2016 Franchisee of the Year?

Could you be National Retail Association’s 2016 Rewards for Excellence Franchisee of the Year? As a finalist or winner, franchisees can boost morale and increase engagement within their business. Gaining recognition as a leader in the industry sets your business apart from the crowd. Awards increase interest, trust and respect for the brand as a […]

Could you be the next Young Retailer of the Year?

Nominations are now open for National Retail Association’s Rewards for Excellence, which are recognised nationally as the highest accolade in retail, and acknowledge excellence in ambition, leadership and innovation. This year will see the Young Retailer of the Year award included in the line-up, bringing together the most anticipated retail awards event in Australia. Medina […]