The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed to meet the expectation of economic projections, with an increase of 0.2 per cent recorded in seasonally adjusted terms. This estimate is on the back of a 0.2 per cent increase for March. Growth in turnover […]
The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest worldwide over the next 5 years. By 2018 alone, Asian retail sales are estimated to reach over US$10 trillion, which is twice the figures of North America! Also in Asia resides millions of interconnected, sophisticated urban […]
BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to private businesses, entrepreneurs and individuals across a broad array of industry sectors. Their Retail team uses more than just the combined knowledge and experience of our staff and partners to provide audit, tax and advisory services […]
From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail consultancy with expertise in insights, strategy and implementation. Since its inception in 2005 by Brian Walker, they have worked with over 600 retailers, retail service providers, shopping centres, manufacturers and not-for-profit organisations to plan and build […]
Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace maths tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional time and assistance. At various points, […]
The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based wages by 2.4 percent from 1 July 2016. The uniform percentage increase will particularly benefit female workers as at the higher award classification levels women are often more likely than males to be paid the minimum […]
Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable behaviour, and ultimately, what the broader workplace environment looks like. In many workplaces, it is unfortunate that condescending and patronising language can be an all-too-frequent occurrence. In many instances, a capable and competent team member will […]
Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women earn up to 36 per cent less than men;• Women represent more than 40 per cent of the world’s labour force but only control a quarter of the world’s wealth; • Worldwide, women make up […]
There are only a few weeks remaining before small businesses must change the way they make their super contributions. Employers with 19 staff or less will need to be “Superstream” ready by the 30 June 2016 deadline. In order for employers to be compliant with Superstream standards, they will need to make their super contributions […]
Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many retailers today are getting distracted by the process of attracting new customers through marketing and promotion that they are forgetting to invest in the vital process of converting the sale and developing a loyal […]
The role of a store associate in the retail environment has never been more important as it is today. In this digital era, where shoppers have constant and immediate access to all kinds of product information, it is your staff who have the power to add real value when engaging with your customers face to […]
Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and this is often beyond our control – we can’t always set our own workloads and deadlines, or change the workplace culture. However, there are some strategies everyone can adopt to manage and reduce their own stress […]
The Co-op has introduced a buy now, pay later digital instalment payment option to its customers. Customers are demanding more flexible shopping and purchasing options, and The Co-op aims to solve budgeting issues, retain more customers and improve overall customer satisfaction by offering the new payment plan. Customers can choose buy now, pay later on […]
Who runs the world? As Beyoncé postulates – girls. We have seen strong women rise to the top of their field, be they the arts, business or politics. The benefit of this go beyond equity and social justice – research from La Trobe University found a positive link between female board membership and financial performance. […]
What if shopping as you know it was to change and give you more options than ever before? That’s the questions Myer and eBay is posing to shoppers around Australia. Together they have created Shopticals, a virtual reality shopping department store experience. In a world first, customers can shop in the comfort of their own […]
Nominations for the National Retail Association’s (NRA) 2016 Rewards for Excellence close this Friday 3 June. Rewards for Excellence is a fantastic opportunity to go for gold and be recognised as a leader within the industry. This awards program is considered amongst the highest of accolades and those that are nominated are deemed the best […]
Taxation, employment, economic stability – they’re terms that get thrown about a great deal during a federal election campaign. But while they aren’t the most exciting concepts for the average voter, their long-term effects for retailers are profound. The GST Low Value Threshold (LVT) on imports under $1000 for example, has been a thorn in […]
As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social hubs’ on an omni-channel purchase journey; store staff are one of a retailer’s most powerful weapons. Not only do they help build genuine human to human relationships with your customers, but our research tells us that […]
This week we look at a recent case which serves as a timely reminder to employers engaging in enterprise bargaining to take note of the time requirements as detailed in the Fair Work Act 2009 (Cth). If you are considering bargaining or if your enterprise agreement is due to expire, call and speak to an […]
Telstra has released new research into the dynamic and evolving trends shaping modern retail today and into the future. Innovation in Retail highlights the technologies that will shape the retail sector in the next 2-5 years – changes driven primarily by heightened customer expectations and increased competitiveness in the sector. The report also covers the […]