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Empowering the next generation store associate

May 26, 2016

The role of a store associate in the retail environment has never been more important as it is today.

In this digital era, where shoppers have constant and immediate access to all kinds of product information, it is your staff who have the power to add real value when engaging with your customers face to face.

By equipping employees with the right digital tools to offer the personal service at every stage of a shopper’s journey, retailers can create a best-in-class customer service experience. A knowledgeable sales employee that is able to access relevant product/stock information in real time and across all sales channels will help close sales, build better relationships and encourage repeat business.

Join us for a free webinar where Paula Da Silva, CitiXsys Senior VP of Sales for Asia Pacific, will look at the role of retail staff in the omnichannel retailing world and how they can be empowered to provide the type of breakthrough customer service that shoppers expect today.

To register for the CitiXsys “Empower the next generation store associate” webinar click here.

Find out more about iVend Retail Solution by visiting our website – www.ivend.com.au or calling 1800 4 iVend

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