Many consumers want information about where their food comes from. It is against the law for suppliers to mislead you about the country of origin of products. New country of origin food labelsOn 1 July 2016, a new country of origin food labelling system will commence under the Australian Consumer Law (ACL). It will apply […]
The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail and Hospitality Strategy Year 2 Report on 7 April. Mr Doyle noted, “Employment in both our retail and hospitality industries is up; we gained eight per cent more hospitality outlets from 2013 to 2015 and the […]
Inside Retail and Association and Communications Events have announced the finalists for the inaugural Retail Customer Excellence Awards, to be held in Melbourne in May.The awards program was launched earlier this year and is aimed at raising the profile of Australian retail businesses that place the customer at the very core of everything they do.The […]
The Australia-New Zealand Counter-Terrorism Committee (ANZCTC) has launched a set of guidelines for Government and business to help protect Australians from the threat that improvised explosive (IED) devices pose in places of mass gathering. The guidelines were developed to reduce the vulnerability to the threat of terrorism. They are targeted to owners and operators of […]
One of the most popular training programs the NRA has been delivering in recent years has been the one day Customer Service workshop. High staff turnover and a high casual workforce can make suitable professional development programs for retail staff hard to find. This is why over the past year, the NRA has been offering […]
Last Friday night saw Brisbane’s leading CEOs swap the boardroom for the City Hall dance floor to raise funds for Dancing CEO’s, an annual gala event to support Women’s Legal Service and the prevention of domestic violence. The National Retail Association (NRA) was proud to be an event sponsor of Dancing CEOs and support Women’s […]
Professional development is a term that makes eyes roll in offices around the world, but it shouldn’t be about “doing your hours”, it is an opportunity to enhance your knowledge and skills. Whether you are at the top of your field or just starting out, there is always something new to learn in today’s ever […]
A director at ANZ has been awarded $110,000 in damages for being unfairly dismissed for serious misconduct. The Bank alleged Mr Bartlett had amended a confidential internal email and mailed it to a journalist at the Australian Financial Review. Mr Bartlett’s claim was previously dismissed by Justice Adamson in a 2014 NSW Supreme Court hearing. […]
One of the discussions taking place at the International Labour Conference (ILC)in June 2016 concerns the regulation of global supply chains. As well as the need for regulation in addition to existing international labour standards, there is a great diversity of arrangements which fall into global supply chain within and between different industry sectors. The […]
As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of the new $5 banknote that will be issued into circulation from 1 September 2016. Mindful of the increasing threat posed by counterfeiters, the NGB project will culminate in new, more secure banknotes being introduced over the […]
The National Retail Association exists to be a strong voice for the retail sector in the media and with government and policy makers. We are not only Australia’s largest peak body for retailers, but also the most representative – with members across all aspects of the retail, fast food and personal services sectors. We support […]
According to the Australian Bureau of Statistics (2007), one in five Australian adults will experience a mental illness in any given year. With common conditions like depression and anxiety becoming more prevalent in the workplace, businesses are being urged to consider how they manage mental health issues amongst their employees. Besides adhering to the legal […]
Nominations are open for the National Retail Association’s (NRA) Rewards for Excellence 2016. Rewards for Excellence aims to acknowledge and reward individuals and businesses in the retail sector that are thought leaders in their field, whilst promoting the diversity of viable career opportunities in an ever evolving industry. The NRA recently caught up with last […]
In today’s increasingly fragmented yet hyper-connected society, consumer behaviour can no longer be predicted, and yet all voices still need to be heard. As retailers attempt to be more relevant to their target audiences, and cater to their unique needs, retailers are adapting their service offers and store experience strategies to engage with prosumers. By […]
To help raise money for the prevention of domestic violence, 12 brave CEO’s will swap their suits for sequins on April 15 in a hotly contested dance-off at Brisbane City Hall. A limited number of balcony tickets are still available, with all-night access to the main auditorium, a two course meal, 5 hour drinks package […]
Thank you to the National Retail Association members who attended the recent BDO webinar. The retail sector is an engine room of tax generation when it comes to existing taxes such GST, land tax and payroll tax. Small businesses have fought long and hard for the government to remove the $1000 threshold, arguing independent retailers […]
In a recent case before the Fair Work Commission, a human resources manager has been held responsible for failing to adequately prepare their colleague in the investigation of an employee. The employee, who had provided over 30 years of service to K&S Freighters Pty Ltd, was called to a meeting with the area manager to […]
The Australian Chamber of Commerce and Industry (ACCI) announced this week that James Pearson would be appointed to the position of Chief Executive Officer, replacing former CEO Kate Carnell. Mr Pearson will take up his role at the end of the month and brings with him a wealth of knowledge from both private and public […]
The recent release of the February 2016 retail trade figures by the Australian Bureau of Statistics revealed flat growth in retail sales, although strong performance is still being recorded in some key divisions of household goods and clothing. As indicated in the graph below, the sector grew by 3.7 per cent nationally in trend terms, […]
This week’s Australian Bureau of Statistics results for February showed a continuation of the longer term growth in our sector we have been witnessing for some time now. The headline figures were no doubt disappointing – showing effectively no change from January’s results. However, the annualised growth rates showed a 3.7 per cent increase compared […]