At the National Retail Association (NRA), we deliver retail training and work experience for students of all ages through our accredited Ready for Retail Program. Retail is a great place to learn transferable skills, however we are taking it one step further. The NRA Training Team noticed that many students, whether they are entering the […]
Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve made it through to be named Finalists in the National Retail Association’s (NRA’s) 2016 Rewards for Excellence. The NRA has today revealed who’s in the running for the most prestigious Awards in the country, which acknowledge […]
The re-elected Turnbull Government has this week shown a dawning awareness of the real challenges confronting the Australian economy, with a number of MPs drawing attention to unemployment and faltering economic conditions, particularly in regional areas. For the retail sector, the difficult trading conditions in some market segments were highlighted by the collapse of two […]
As part of the Modern Award Review currently underway at the Fair Work Commission (FWC), two matters have recently been highlighted as “common issues” following multiple applications to alter several awards. The applications relating to provisions that regulate payment of wages and annualised salary provisions have each been grouped and will be considered as common […]
In light of the recent election results, the Coalition is set to make dramatic changes to businesses engaging in wage fraud. With $20 million worth of funding, the Coalition is set to introduce a policy which will clamp down on wage fraud nationally, alongside new penalties which will be 10 times higher than the current […]
The Federal Circuit Court of Australia dismissed an adverse action claim made by a Sales Manager after she was dismissed due to failure to provide sufficient evidence for a compassionate leave request. Jasmine Morris was employed as a Sales Manager at Allied Express Transport Pty Ltd and had previously been reported to have “inconsistencies” with […]
As a standalone metric, without any context, Ecommerce Conversion Rate means very little. Yet it’s probably the one metric every Ecommerce manager looks at, analyses, reports on and potentially even loses sleep over! Let’s take a look at a hypothetical example. Consider 100 people came to your site but only one of them purchases…if you […]
It’s an exciting time to be alive! Technology is moving into every region of our lives like never before. People are out strolling the streets catching Pikachus with Pokemon Go, the biggest ever augmented reality app, and if you don’t have a VR headset to snap your Samsung Galaxy S7 into, then you’re getting out […]
A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages saga. Federal Circuit Court Judge, Michael Jarrett, saw fit to impose the largest penalty ever ordered for an action brought by the Fair Work Ombudsman on the operator of 7-Eleven franchise. Judge Jarrett, found that the […]
One Woman, the new concept store by Australia’s largest womenswear group, Specialty Fashion Group, is honing in on a niche market with a new concept store aimed at women searching for a unique and personalised shopping experience. “There is no other concept like this in the world, where a woman of a certain size or […]
The Queensland Department of State Development and the Department of Education and Training are partnering with the Regional Australia Institute to understand from local businesses, like you, how they can grow the regional economy and create more jobs. This is part of the Townsville and North Queensland Region Pathfinder project which is supported by Townsville […]
I am very pleased to announce that the National Retail Association has appointed Ms Dominique Lamb as our new Chief Executive Officer. Many of you will already be familiar with Dominique, given her previous role as Principal of the Association’s law firm, NRA Legal. In this position she has worked closely with many members and […]
Aussies are buying up more and more online! According to a recent study, improved trade for small business and exceptional growth in fashion sales helped Australian online retail sales rebound, totalling almost $20 billion in annual spends in the year to May 2016. The latest NAB Online Retail Sales Index May 2016 saw sales rise […]
Black Fridays, personalised emails, and digital apps – fully three-quarters of retail sales growth occur through online channels, according to a 2015 report by pwc. As well as 8% of actual retail sales can be attributed to online mediums, mentioned in the same report. These form important reasons for retailers to a myriad of strategiesto […]
As of Friday 8th July, the Fair Work Commission (FWC) launched a revitalised website with new design and features which have been based on feedback compiled through a website usability survey by stakeholders. The Commission was seeking feedback to improve the design, user experience and the functionality of the website. Feedback received from stakeholders has […]
After browsing for an item online, have you ever noticed the stream of advertisements that come your way long after you have left the website? Were they always there, or did you only just notice them? How did they know you were looking at that exact jacket online yesterday? In order to personalise the advertisements […]
Gold Coast based Ugg brand plans to dominate the Chinese market with upmarket, quality handmade boots. Acknowledging the crowded, mass manufactured boot market, Managing Director of Burlee, Richard Friedrichs, saw an opportunity to create a global brand built from quality craftsmanship and innovation. “We are a bespoke, quality product,” he says. “We can’t compete against […]
The Fair Work Ombudsman has taken legal action against another 7-Eleven franchisee for underpaying 12 employees. Couple Haiyao Xu and Yiran Gu, who operated a 7-Eleven store in Parkville Melbourne, were found to have underpaid staff by over $84,000 while building up a near $3 million property portfolio. Judge Suzanne Jones said, “There can be […]
The South Australian Minister for Small Business, Hon Martin Hamilton-Smith MP, has advised the National Retail Association of the launch of the Small Business Development Fund for Northern Adelaide. Small businesses based in the local government areas of Playford, Salisbury and Port Adelaide Enfield can now access a $10m fund to grow their business and […]
If there is one networking event to attend this year, it’s the NRA’s Rewards for Excellence’s Gala Dinner, to be held on 14 September, at the Sofitel Sydney. This year we are excited to announce that Steve Cox, Director of Dymocks and Dymocks Children’s Charity is the keynote speaker at the Rewards for Excellence Rio […]