Want beer delivered with your pizza?

Crust Pizza are launching a new product offering that’s sure to be a hit with pizza-lovers across Australia. Customers ordering from the Armadale, Mill Park, Fitzroy and Melbourne CBD stores can now add wine, beer or cider to their pizza order and have it delivered to their door. Pizza with beer, delivered? It’s a simple […]

Stylerunner goes pop-up

Online athletic apparel retailer Stylerunner has ventured offline to trial their first physical pop-up store ‘Stylerunner LIT’ in Paddington, Sydney. The pop-up store will offer a range of new and exclusive products, available only in the concept store, as well as a ‘customisation bar’ for apparel and shoes and a range of healthy food and […]

A mentally healthy workplace makes good business sense

The cost of mental illness to Australia’s economy has hit $200 billion a year, according to Herald-Lateral Economics Index of Australia’s Wellbeing. One in four adults experience mental illness every year and one in seventeen Australians live with a serious mental illness. While many employers believe that employers shouldn’t bring their problems to work, most […]

Message from the CEO: 19 September 2016

Dominique Lamb CEO National Retail Association

It’s been a big week for the NRA with our spectacular Rewards for Excellence Gala on Wednesday night in Sydney, and former CEO, Trevor Evans MP delivering his Maiden Speech to the Australian Parliament. The 2016 NRA Rewards for Excellence Gala was held on Wednesday night at the Sofitel in Sydney, with the 14 award […]

Take the lead in addressing domestic violence in your workplace

A recent study conducted in Canada has identified that one in three workers had experienced domestic violence (DV) at some point in their life. Despite these statistics there was minimal evidence found of employers understanding and taking action to assist victims of DV. The purpose of the study was to examine: The awareness of co-worker […]

Gold medals all-round for Australian retailers

Australia’s retail superstars took home gold amidst a flurry of feathers and maracas at the National Retail Association (NRA) 2016 Rewards for Excellence Gala Dinner and Awards Ceremony, held last Wednesday night at the Sydney Sofitel Wentworth. This year’s ceremony took inspiration from Rio with an extravagant night of colour, music and glamour to celebrate […]

Work Start incentives for Queensland employers

Work Start is an incentive program that rewards eligible private sector employers with a one-off $10,000 payment, after a qualifying period, if they employ a Queenslander in a traineeship or apprenticeship who has previously participated in a Community Work Skills, Work Skills Traineeships, Get Set for Work, Ready for Work or Youth Skills project. The […]

ABS finds retail continues flat trend

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent, which follows a rise of […]

NRA Board member chosen to provide strategic industry advice to Queensland Government

The Palaszczuk Government has announced an important element of its plan to create jobs and drive Queensland’s future economic prosperity.  Following a widely advertised expression of interest and a direct nomination process for representative roles, Minister for Training and Skills Yvette D’Ath has revealed the final composition of the members of Jobs Queensland. “Jobs Queensland […]

Message from the CEO: 12 September 2016

Dominique Lamb CEO National Retail Association

This coming Wednesday evening September 14, the National Retail Association is eagerly anticipating one of our hallmark events for the year, with our Rewards for Excellence Gala Dinner occurring at the Sofitel Sydney. It promises to be a spectacular event, with winners to be announced in several award categories. Rewards for excellence aims to acknowledge […]

Unfair Domestic Violence Dismissal – Courts reject employer’s appeal

In a recent application for judicial review, the Federal Circuit Court of Australia dismissed Eliana Construction and Developing Group Pty Ltd.’s application stating that they had no basis for unfairly dismissing an employee who had suffered domestic violence by her partner, who was also employed at the same company. The company’s reason for dismissing the […]

3 days left to pledge a boost to your Super

Did you know that it’s Super Booster day on 15 September 2016? Leading up to this day you’re invited to make a pledge to add a little extra to your super. But it’s not just about boosting your super for one day, it’s thinking about boosting it for the rest of your working life. Your future self […]

Are loyalty programs worth the effort?

There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up to 50% more) EQUALS more […]

What to do when a customer leaves

When a customer stop purchasing from a company or cancels a service, more often than not, businesses try to legitimise the reasoning behind lost profit. “We didn’t want them as a customer anyway.” “They weren’t our target market.” Every user or customer, whether you believe they are your core market or not, can offer invaluable […]

QLD retail development wins awards

Queensland’s Pacific Fair Shopping Centre, located on the Gold Coast, has taken out the Queensland Retail Property of the Year Award at the Property Council’s annual gala. Pacific Fair also took home the Excellence in Design Award and the Excellence in Marketing award on the night. Following a major $670 million redevelopment, which commenced in […]

Australian wines headed for China

Winemakers are the latest retailers to target the booming Chinese market, where Australian products are actively sort after. With the help of Alibaba and the Tmall.com platform, 10 Australian brands from eight regions will soon be offering their products through vinehoo.com. A further 20 brands are expected to be listed in the coming months. The […]

More trouble on the way for 7-Eleven

Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman is considering further legal action. While 7 Eleven has made efforts to change, including adapting its business model, changes to senior management and setting up compensation schemes to underpaid workers, new evidence has emerged that workers […]

Is your customer data safe?

Retailers that are engaging in online sales (e-commerce) or collecting customer data in registrations forms have unique security and privacy considerations. Retailers may be using proprietary solutions or using a 3rd party program to collect and process this information. If a retailer collects this information, they are responsible for its security, whether hosted locally or […]

2016 Australian Job publication

The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market and highlights the major changes which have occurred, including for industries and occupations. It is designed to meet the needs of a range of users, and there is a regional analysis of employment for all […]