The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business is running as efficiently as […]
Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly alike. “Most journeys […]
By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid leave per year. It also […]
There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First, a bit of background. In August this year the Federal Court found that a casual truck driver previously employed by labor hire company WorkPac was entitled to back pay for entitlements traditionally reserved for permanent […]
Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a global scale has led to intensifying volatility and uncertainty as consumers become more demanding and unpredictable in their spending. This is in part due to changing consumer values; people are seeking out experiences over ‘stuff’, […]
We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and winner of our Lifetime Achievement (30+ years of service) award. Where did your retail journey begin? When I was 15 years old my family moved from Country NSW to the Hills District north west of Sydney […]
Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers, we welcome you. In previous articles, we’ve looked into how, when harnessing the powers of Facebook and Google, simple advertising strategies can be implemented to increase online sales. Now we draw our attention to the […]
We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small Retailer of the Year. Where did your retail journey begin? I quickly learned how to serve customers in my parents fast-food (kebab) shop when I was only 13 right through to when I graduated […]
Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of tips and hints? Previously we deep dived into the Facebook platform and looked at how Facebook could be utilised to drive online sales. This week, we are looking at another digital advertising platform to […]
From the source: Nick Pearce, HoMie by Heather McIlvaine, Inside Retail Nick Pearce is one third of the founding team behind HoMie, a Melbourne-based retail business that uses the profit it generates from selling a range of contemporary streetwear to help people experiencing homelessness. The concept evolved from an anti-child-trafficking fundraising bike ride Pearce took from Vietnam to Cambodia […]
By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Ombudsman (FWO) released its findings on Degani Bakery and Café (Degani) Compliance Activity (Activity) last week, finding non-compliance at 15 out of 16 Degani outlets operating under either a licensee or franchisee arrangement with Degani Australia Pty Ltd. Background The FWO commenced the Activity […]
Commsec has released its business sales index report for July 2018 and it is welcome news for the retail sector. The data – which measures the value of credit and debit card transactions processed via Commonwealth Bank merchant facilities – has seen a July annual growth rate of 16.6 per cent for retail stores, the […]
Written by Alyce Mokrzycki, News Xtend With over 4 billion global users, the internet has become a veritable smorgasbord of possibilities for businesses looking to generate website traffic and find the customers of tomorrow, today. Reasons for generating website traffic are varied, and should strategically align with a businesses objectives. From showcasing a new product […]
You have your accounting software. You have a HR system. You have stock control processes in place. You have the huge beast that is ‘marketing’, and the monster workload and management needed to support it. There is literally a bottomless pit of software you could implementing across all the aspects of the business, but smaller […]
By Emma McCourt – Strategic marketing specialist working for World’s Biggest Garage Sale. She has expertise in fashion, mass customisation, and brand engagement This Brisbane-based company generate profit for purpose by re-commercing unwanted consumer goods, now they are now taking their unique business model global. Think for a moment about your home… how many goods […]
From 1 August 2018, modern awards were varied to include the family and domestic violence leave. This means that employees covered by a modern award are entitled to take five days’ unpaid leave if they are affected by family or domestic violence. The changes do not extend to employees covered by an enterprise agreement (unless […]
By Amy Roche – Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver on. However, there is […]
As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on policies that improve the workforce participation of a diverse range of groups that often struggle to secure work. People with disability is one such group. We are helping the Government to be better informed about what […]
By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Commission (FWC) has ruled that a worker who threw a full glass of beer over the heads of his colleagues at an official company Christmas party was justifiably dismissed. This is a significant decision regarding the dismissal of employees for out-of-hours conduct. Sione Vai […]
Sunday marked the launch of two new bag bans in QLD and WA. A total of 6 Australian states and territories now have plastic bag bans in place. Several supermarkets and national chains also took the initiative to ban lightweight plastic bags in NSW and VIC where bag bans are yet to be implemented. As […]