The holiday season is an important time of year for both consumers and retailers. For consumers, it’s their chance to find the best deals on gifts for family and friends, and maybe even pick up something for themselves. For retailers like you, it’s the largest sales period of the year! Check out Google’s recent release […]
According to a report by Quantium, homewares, groceries, media, and fashion continue to dominate total spend of online retail, but the fastest growth is in takeaway food. Share of spend The top 4 categories – homewares, groceries, media, and fashion – account for 70% of the total amount of online spending as at June 2016. […]
Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be missing out. Mobile commerce relates to the use of wireless handheld devices such as mobile phones and tablets to perform transactions. This includes everyday banking, consumer purchases, money transfers, mobile ticketing, mobile vouchers, and even information […]
You could be missing out on new customer enquiries by choosing the incorrect button for your Google ads. Google and Ipsos recently surveyed 2,390 Australian smartphone users who used or purchased something within the past six months to determine how they think about and interact with mobile ads. They found that 66% of customers said […]
Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees, retailers must evaluate the technological capabilities of a candidate as well as their ability to deliver a great customer experience. Customer experience has extended from in-store sales service to online customer relations including social media. Every […]
In a new global report, “The Cashless Journey,” MasterCard Advisors tracked how 33 major economies are progressing from cash-based to cashless societies. The report identifies new technologies, government programs and consumer preferences as key factors that are driving this shift, creating more productive and inclusive economies. Cash still accounts for 85% of global consumer transactions […]