In everything that your association does for the retail industry, we have the interests of our members, and all retailers, as our top priority. This has been particularly true throughout the Fair Work Commission hearings in relation to Sunday penalty rates, and it remains true as that issue continues towards its conclusion. First we listen […]
There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up to 50% more) EQUALS more […]
Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance and sales success. One of the most popular training programs the National Retail Association (NRA) offers is the one day Customer Service workshop. More than 350 employees have participated in this interactive and practical workshop over […]
Need to recruit driving or logistics staff? National Retail Association members can try 123jobs for free during December! Whether you’re looking for someone to deliver pizzas, drive a B-Double on the highway or a forklift in your warehouse, 123jobs specialises in all kinds of transport and logistics jobs. 123jobs has over 15,000 qualified candidates registered […]