Visual contracts – opportunity or risk?

By Alex Millman and Lindsay Carroll, NRA Legal Written contracts are a staple of legal relationships, including the employment relationship. They are not without their problems – long, complicated, wordy, incomprehensible, full of legalese … as lawyers, we have heard all of these complaints. To combat this, engineering and infrastructure consultancy Aurecon have introduced the […]

5 reasons to attend the 5th Annual Retail Fulfilment Summit

The retail industry holds so many events through the year that it can be hard deciding which to attend. Here are 5 reasons why you should attend the Retail Fulfilment Summit, held in Melbourne from 26-28 February 2018, so save your spot today!  1. Industry backed The summit is truly for the industry and is […]

What effect will Amazon have on your business?

Statistics from Commonwealth Bank show that 51% of Aussie retailers are aware of Amazon’s inevitable arrival, but are unsure how to prepare a competitive strategy in order to compete. Amazon’s arrival will no doubt trigger retailers to rethink how they do business, but this should not be seen as a bad thing. Increased competition, which also […]

Queensland advances with innovation hub

Advance Queensland is an initiative by the Queensland Government to provide a comprehensive suite of programs, based on international evidence of ‘what works’, designed to create the knowledge-based jobs of the future. The programs aim to drive innovation and position Queensland as a place where entrepreneurs, industry, universities and government collaborate to turn great ideas […]

How to keep up with digital innovation

by Matt Forman, Traffika Do you ever get the feeling with almost every passing day there’s a new advancement in digital marketing? Maybe it’s a new platform popping up, new ad formats and functionality plus advancements in the ability to track each and every step of the process. The old metaphor of ‘moving the goalposts’ […]

Deloitte report: Technology predictions & trends in retail

Deloitte Australia has released their first volume in their Retail Trends series which will explore trends and issues in retail. The ‘Technology in Retail: from centre stage to supporting player’ report covers issues facing Australian retailers including predictions, disruptions, trends, consumer desires, customer experience and the state of omnichannel retailing. David White, of Deloitte Australia […]

First place in sight for retailers

The Olympics may have wrapped up for another four years, but the National Retail Association is starting to gear up for our very own medal ceremony. Australia’s top retailers are set to take home gold in a show of business prowess, dedication and innovation. Make the Rewards for Excellence Gala Dinner and Award Ceremony a […]

Anxious wait over for national retail Finalists

Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve made it through to be named Finalists in the National Retail Association’s (NRA’s) 2016 Rewards for Excellence. The NRA has today revealed who’s in the running for the most prestigious Awards in the country, which acknowledge […]

The forgotten art of implementation

Innovation is exciting and with new technologies, social platforms and data analysis tools popping up each week it’s easy to get ahead of ourselves. Don’t be too quick to erase ‘old school’ disciplines such as customer service and merchandise planning from your business plan. Without implementation plans in place, the many hours spent innovating may […]

How to cultivate an innovative workplace

Innovation is the hot topic on everybody’s lips. From investors to start-ups to politicians, everybody is looking towards the future for improvements on current ideas or new ideas and technologies that can shape the way we live. Unfortunately many “higher-ups” who talk the talk, seem to disconnect when it comes time to walk the walk. […]

Innovation in the retail industry

Telstra has released new research into the dynamic and evolving trends shaping modern retail today and into the future. Innovation in Retail highlights the technologies that will shape the retail sector in the next 2-5 years – changes driven primarily by heightened customer expectations and increased competitiveness in the sector. The report also covers the […]

Are you the director or CEO of a retail business?

Our partner, Retail Doctor Group, hosts CEO events which are a unique series of exclusive invite-only events for the retail sector’s leading CEO’s and executives to network and participate in thought leadership discussions around the industry’s current and emerging trends. This month, as Retail Doctor Group celebrate the release of Retail Innovations 11, they are […]

Think globally, act locally

Late last week, I had the pleasure of attending the Innovation and Investment Summit, part of the Queensland Government’s Advance Queensland Initiative. Throughout the summit, some of the world’s best visionaries in technology and innovation came together to share their insights and empower delegates to harness innovation. Each of the visionaries I had the pleasure […]

Could your business be the 2016 Sustainability Excellence Award winner?

Running a sustainable business means investing time and energy, constantly analysing your operations and measuring performance to manage financial, social and environmental risks, obligations and opportunities. 2015 National Retail Association Rewards for Excellence Sustainability Excellence Award winners LUSH demonstrated a true commitment to maintaining a ‘green’ philosophy throughout their business. We recently caught up with […]

Is an interactive mirror in a fitting room truly going to engage with your target audience, creating sales and margin increase or is it simply a gadget to capture the digital buzz?

We asked this question when we recently visited fashion retailer, Mimco’s, flagship boutique on Pitt Street, Sydney. Upon entering the store, you are greeted by a 360 degree projection ring with seamless inspirational content running above the merchandise throughout. The focal point of the digital activities instore is the interactive touch table. The table (similar […]

Big Insight #3 – Authentic Influencer Marketing

Propel your business by implementing an influencer marketing strategy with authentic real people. With more and more companies opting for customer lead storytelling, consumers are no longer solely swayed by big celebrity endorsements. Carefully selected individuals that align with your company’s values and beliefs can draw huge awareness and raise revenue for your brand.  Start small. […]

Message from the CEO: 11th December 2015

The Federal Government this week released its innovation package which it hopes will spark an “ideas boom” across Australia. And while most commentary has tended to focus on high-tech industries and emerging technologies, it’s pleasing that the Government realises that ideas and innovation must also be fostered across traditional industries such as retail.  Retail is […]