Free Crime Update Workshop for Brisbane retailers

All members of the NRA SafeCity Network are invited to come along to the next Retail Crime Update meetings. In this one-hour meeting, the NRA will provide an update on current crime trends occurring in the Brisbane area and invite all retailers to share their experiences of the crime affecting their business. This is a unique opportunity to hear […]

Retailers band together to combat scammers

Brisbane CBD and Fortitude Valley retailers will band together next week, in the Australia-first, National Retail Association (NRA) SafeCity Network trial to share their experiences of retail crime, on the back of a spate of scammer incidents in Brisbane and the Gold Coast. NRA Policy Manager David Stout said that local businesses were fed up […]

High-tech bid to fight retail crime in the Brisbane CBD

Brisbane retailers are teaming up with the Brisbane City Council and Crime Stoppers in a high-tech bid to stamp out crime in the CBD and Fortitude Valley. The National Retail Association’s SafeCity Network will be switched on in March next year, thanks to backing from the Federal Government’s Safer Streets program and support from the […]

New shipping ‘club’ launching today, a welcome move for retailers

The National Retail Association (NRA) has today welcomed the arrival of Australia Post’s new shipping membership program, Shipster, as a crucial move toward helping Australian businesses keep up with a rapidly-changing consumer market. NRA CEO Dominique Lamb said while innovative retailers were constantly changing up their business models to keep step with consumer demand and […]

More makeovers for department stores and shopping precincts

Source: Inside Retail More department stores and shopping centres are undergoing facelifts to meet contemporary trends and demand. BRISBANE: Property investor, Precision Group, has begun a major redevelopment of MacArthur Central Shopping Centre in Brisbane’s CBD. The redevelopment includes the relocation and expansion of jewellery house, Hardy Brothers, from Queen Street which opened last week, […]

Discussing disruption in retail

QUT BUSINESS BREAKFAST  BRISBANE: FRI 27 APRIL Just as Airbnb disrupted the hotel sector and Uber disrupted the taxi industry, retail is facing its own seismic changes. In the first retail-themed QUT Business Breakfast for 2017, National Retail Association CEO, Dominique Lamb and QUT’s retail expert Assoc. Prof. Gary Mortimer, will explore retail disruption and the issues […]

Retail 5.0: Check-out the Future

Retail 5.0

EVENT: BRISBANE 7 MARCH From bartering stone axes to distributed exchange of digital artefacts: retail has been with us for as long as we can remember. As the digital economy dawns on us, we are all reconsidering our traditional understanding of retail. Retailers are racing to create competitive advantage. Customer centricity, real-time delivery, highly personalised […]

Queens Wharf mega-project commences

QUEENSLAND Destination Brisbane Consortium has finally taken possession of the Queen’s Wharf Brisbane development site to begin demolition and enabling works on its $3 billion world-class integrated resort. For the next several years, the consortium will transform the historic yet underutilised Queen’s Wharf Brisbane CBD site into a vibrant tourism and entertainment destination set to […]

Businesses invited to partner with Commonwealth Games

The Gold Coast 2018 Commonwealth Games (GC2018) will be held from 4 – 15 April 2018 with representation from 70 nations and territories including 6,600 athletes and officials, 3,000 media and a broadcast audience of 1.5 billion. The Games will provide more than $200 million in new sporting and community infrastructure in the region, inject […]

High demand for trained staff

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. Recently we asked for expressions of interest in hiring trainees from our members, and were overwhelmed […]

Financial incentives for hiring trainees

Training incentives

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. To encourage business owners to employ people through the program, the Queensland government is offering some […]

Free workshop for retail traders

Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries it regulates. This program provides an opportunity to gain a greater understanding of trader behaviour and assists with developing strategies to provide education and encourage industry compliance. In 2015-16, programs that targeted the retail sector specifically […]

Pokémon GO for business – how to attract new customers

If you haven’t heard about Pokémon GO, it’s possible you have been in quarantine for the past two weeks. The new augmented reality based App has quickly become the new obsession for kids and nostalgic adults everywhere. Users need to step outside and physically search for Pokémon, take aim and throw a Poké Ball in […]

Message from the CEO: 4 July 2016

I’m sure most of us will be well and truly tired of the Federal Election campaign and the wash-up over the weekend, so I was hoping I would be able to use this column to reflect on the winner, and what it means for the retail sector. Of course, there’s not a clear winner and […]

MEMBER ONLY ARTICLE – Entry to Gift HQ for NRA members

Gift HQ, a trade only event, will take place 9 – 11 July at the Brisbane Convention & Exhibition Centre in South Bank and promises to enlighten visitors with industry knowledge, the latest business strategies, tips for social media, and employee engagement just to name a few items on the agenda. As a member of […]

H&M taking over regional Australia

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of slowing down its’ Aussie takeover. Since entering the market H&M have opened 10 stores in major cities like Melbourne, Sydney and Brisbane. The mega-chain is to open stores in Wollongong and Toowoomba by the end of […]

FREE customer service training

Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance and sales success. One of the most popular training programs the National Retail Association (NRA) offers is the one day Customer Service workshop. More than 350 employees have participated in this interactive and practical workshop over […]

Limited discount tickets released for Dancing CEO’s 2016

Dancing CEOs is shaping up to be the most highly anticipated event on the 2016 Fundraising Calendar. To help raise money for the prevention of domestic violence, 12 brave CEOs will swap their suits for sequins on April 15 in a hotly contested dance-off at Brisbane City Hall. All 640 seats in the main auditorium […]

Destination Brisbane: Let the countdown begin!

The excitement that surrounds Queen’s Wharf Brisbane continues with the Destination Brisbane Consortium officially announced as the contractor responsible for delivering the $3 billion development.  The Star Entertainment Group (formerly Echo Entertainment Group) leads the consortium, which this month achieved contractual close on the project. Central to the project is the creation of an exciting […]