What savvy consumers want from a retail experience

consumer retail experience

By Amy Roche – Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver on. However, there is […]

The Retail Panel: Retro is back!

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discuss Australia’s retail industry on ABC Radio. Below are some insights from last Thursday’s discussion. Pizza Hut is offering old-school experiences with a modern twist Over the past couple of decades, Pizza Hut lost a foothold in the Australian market. But the strategists […]