In September 2015, Gemma Kariotoglou, 24, Store Manager of Fossil Group, Macquarie NSW was named the National Retail Association’s (NRA) Young Retailer of the Year Scholarship Award Winner. Courtesy of Retail Doctor Group, Gemma’s prize included one-on-one mentoring from Retail Doctor Group’s CEO Brian Walker, one of Australia’s leading retail experts. This mentorship includes retail […]
A woman, who worked as an advertising sales representative, has won her unfair dismissal case due to her employer’s misunderstanding of the employee’s intentions to work out her notice period. In July 2015, the employee was under significant stress from being overworked by her employer. According to her evidence, the owner of the company became […]
FINALLY… there is an event that manages to bring all three events together to form Australia’s BIGGEST combined expo for retail, ecommerce, payments and engagement. Clients have been crying out for ONE (total) event. Now we’ve got the recipe right! Total Retail & Payments EXPO 201611 & 12 May 2016MCEC, Melbourne The Total Retail & Payments EXPO is […]
Insights and data provide information vital to understanding consumer behaviour and make up a critical part of successful business. The Hershey Company President, Michele Buck spoke at the NRF Big Show outlining how changes made as a result of consumer insights are driving significant growth, noting that partnerships and sharing data along with store layout […]
Federal Parliament resumes next week, with the Government and Opposition both looking to finalise their pitches to voters ahead of the election due later this year. To coincide with the resumption of Parliament, a delegation from the NRA will be in Canberra for meetings with the Prime Minister, Mr Turnbull, as well as a range […]
FINALLY… there is an event that manages to bring all three events together to form Australia’s BIGGEST combined expo for retail, ecommerce, payments and engagement. Clients have been crying out for ONE (total) event. Now we’ve got the recipe right! The National Retail Association is proud to support the: Total Retail & Payments EXPO 201611 […]
The Federal Circuit Court has found The Monitoring Centre (TMC) took adverse action against their general manager who had made a workplace complaint when the company asked employees to provide negative feedback about the general manager and ultimately used this feedback to terminate her. The former employee made a formal complaint against the director’s wife, […]
As part of its commitment to improving safety for Queenslanders at work, the Palaszcuk Government has introduced a number of changes to the State’s work health and safety (WHS) laws. Legislation that was recently passed to restore elements of the original Work Health and Safety Act 2011 (Qld), which were altered following a review of […]
‘Drip pricing’ is a practice used by some retailers during online purchasing, where a headline price is advertised up-front, but other fees and charges are added throughout the purchasing process. Often the extra fees and charges are unavoidable or are applied in most transactions, making it difficult for consumers to compare offers. The Federal Court […]
While retailers grapple with offering multichannel shopping experiences, the industry’s next big hurdle emerges: data deluge. “Retail has an opportunity to completely transform itself using data. It’s all about understanding your business and making decisions that are better,” claims 2016 NRF Big Show headlining speaker, Steve Brown from Intel. Brown’s Big Ideas: • A New Retail Brand […]
News this week of Woolworths’ decision to abandon its failing Masters chain has come as no surprise to the retail and business community, after widely-publicised losses. Post-Christmas is a time that traditionally sees retailers assessing their performance, with similar announcements having occurred in January in previous years. While we now add Masters to a shortlist of […]
The jobs figures released yesterday by the Australian Bureau of Statistics were very welcome news for the economy, and for the retail sector. The ABS reported that 312,000 more Australians were in work in December compared with the same time 12 months ago, with most of those people finding full-time work. Additional Australians in work […]
The NSW Government has doubled the recycling rebate available for small and medium enterprises (SME’s) to assist with purchases of small-scale recycling equipment. Under the Bin Trim Business Grants Program, businesses may be eligible for free advice and funding support to help waste less and recycle more. If you business employs between one and 199 […]
The recent release of the November 2015 retail trade figures by the Australian Bureau of Statistics revealed continued growth in the Household Goods sector. As indicated in the graph below, the retail sector grew by 3.8 per cent nationally, with Victoria (5.5 per cent), Tasmania (4.3 per cent) and New South Wales (3.9 per cent), […]
BDO’s Spend Trend 2015 review provides a comparative analysis of how Australian retailers are performing against their international competitors. In addition to examining whether the effect of the perceived – and much talked about – tough retail trading environment has actually been reflected in the retailers’ published financial results. BDO’s analysis of Australian and international […]
The Federal Government this week released its innovation package which it hopes will spark an “ideas boom” across Australia. And while most commentary has tended to focus on high-tech industries and emerging technologies, it’s pleasing that the Government realises that ideas and innovation must also be fostered across traditional industries such as retail. Retail is […]
FEATURING GUY RUSSO, CEO OF KMART: ONE OF AUSTRALIA’S BIGGEST RETAIL TRANSFORMATIONS Guy Russo, CEO of Kmart will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the transformation of Kmart into one of the most profitable department store chains in Australia. Retail Doctor Group, with event partner CitiXsys, […]
Retail is a great place to learn transferable work skills and the opportunities are endless when it comes to reputable career pathways within retail. The Department of Employment has predicted the creation of around 13,600 new positions state-wide over the next four years in retail – almost 4,800 of those will be in the Greater […]
The Western Australia Government is seeking to introduce a Bill to extend trading hours for general retail shops in the metropolitan area. If passed, the changes to the Bill will enable retailers to to trade between 7am to 9pm on weekdays (currently 8am to 9pm) and between 7am to 6pm on Saturdays (currently 8am to […]
eWAY and Apple Pay are transforming mobile payments with a simple to use, secure and private way for customers to pay, allowing Australian retailers to offer one-touch mobile payments within their app or in person, with eWAY’s SmartPOS mobile payments device. Security and privacy is at the core of Apple Pay. When a credit or […]