For a large percentage of consumers world-wide, Uber has become part of our everyday lexicon. As a business you know that if you type your company name into your phone and it doesn’t try to autocorrect it to something completely unrelated, you have succeeded in disrupting day to day activities. Whether you are pro-Uber, anti-Uber […]
Shoppers are becoming exhausted by digital ubiquity and are therefore beginning to seek sanctuary in physical retail stores for the human to human experience that bricks and mortar provides. The ‘fittest’ retailers are able to capitalise on this consumer desire, by utilising the power of personalisation within the store experience. From using big data to […]
In today’s increasingly fragmented yet hyper-connected society, consumer behaviour can no longer be predicted, and yet all voices still need to be heard. As retailers attempt to be more relevant to their target audiences, and cater to their unique needs, retailers are adapting their service offers and store experience strategies to engage with prosumers. By […]
We asked this question when we recently visited fashion retailer, Mimco’s, flagship boutique on Pitt Street, Sydney. Upon entering the store, you are greeted by a 360 degree projection ring with seamless inspirational content running above the merchandise throughout. The focal point of the digital activities instore is the interactive touch table. The table (similar […]
Is digital technology in our shops more about the sizzle than the substance? Is investment in digital technology really about the brand statement than the actual facilitation of the higher sales and margin improvement? Retailers up and down our high streets are investing more than ever before in their digital retail offer, but do they […]
In September 2015, Gemma Kariotoglou, 24, Store Manager of Fossil Group, Macquarie NSW was named the National Retail Association’s (NRA) Young Retailer of the Year Scholarship Award Winner. Courtesy of Retail Doctor Group, Gemma’s prize included one-on-one mentoring from Retail Doctor Group’s CEO Brian Walker, one of Australia’s leading retail experts. This mentorship includes retail […]
FEATURING GUY RUSSO, CEO OF KMART: ONE OF AUSTRALIA’S BIGGEST RETAIL TRANSFORMATIONS Guy Russo, CEO of Kmart will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the transformation of Kmart into one of the most profitable department store chains in Australia. Retail Doctor Group, with event partner CitiXsys, […]