Message from the CEO: 6 November 2018

dom's ceo column

Another week has come and gone in the retail world, and with it we are one week closer to Christmas 2018. In last week’s NRR we outlined five key areas that retailers of all shapes and sizes should pay close attention to in order to maximise Christmas sales. In the past we have also discussed […]

Small retailers own 37% of online spend

Small online retailers represent 37% of total online retail sales over the past 12 months, according to a report by Quantium. Though growth rates vary month-to-month, small online retail spending is trending much higher than past periods, tracking an estimated 22.2% higher than a year ago. These retailers are primarily based in Personal & Recreational, […]

Gen X dominates online spend

Online shopping is not, it seems, the exclusive domain of teenagers and Gen Y, according to a report by Quantium. Online spending is dominated by the 35 to 44 year old market Although those aged 35-44 make up approximately 17.2% of the adult population, their share of online spend is the highest at 24.2%. This is closely followed […]

Domestic online spend dominates

According to a recent report commissioned by Quantium, 81% of all online spending in Australia is domestic. Year-on-year (YoY) growth rates for online spending is currently at 16.9% and this greatly outstrips the growth in international online sales which is only 0.9% YoY. A key factor behind this has been the depreciation of the Australian […]

Growth of online shopping slows

Australians spent a total of $20.1 billion in online retail shopping in the 12 months to June 2016, according to a new report commissioned by data analysts Quantium. This total is still well below the amount spent on traditional bricks and mortar retail, which came in at $296.9 billion for June 2015 to May 2016. […]

Impulse purchases increasing profits

Since the 1950’s, shoppers around the globe have succumbed to impulse buying and point of purchase displays. Impulse purchases can drastically increase your profits and shouldn’t simply be an afterthought. How do you get the most out of your impulse offerings? Choose the right products Draw attention with promotions Encourage purchases with strategic placement Use […]

Free returns lure new customers

Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the company is only getting started. ASOS recently announced that shoppers will be able to return products free of charge. Working with Temando and Australia Post, customers were previously able to return goods for a fee. ParcelPoint […]