Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses a topic all retailers deal with—theft—and shares a new initiative that will help retailers report and share information about crime. Hands up if you’re a retailer who’s never experienced any form of retail crime. Chances are […]
The NRA is delighted to announce that it is partnering with employment organisation BUSY At Work to deliver a new apprentice program called Industry Specialist Mentoring for Australian Apprentices (ISMAA) that will support over 40,000 apprentices nationwide. This will include intensive support to retail apprentices and trainees in the first two years of training in […]
Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as young as seven to hang out in a family friend’s corner store, and learn the tricks of the trade. Fast forward a few decades, and those old-fashioned customer service and people skills are still evident in […]
The Shopping Centre Council of Australia (SCCA) and the National Retail Association (NRA) have welcomed today’s determination by the Australian Competition and Consumer Commission (ACCC) to re-authorise the Casual Mall Licensing Code of Practice. The Code, which provides for the balanced and consistent management of casual mall licensing in shopping centres, was first authorised by […]
Australia’s two leading retail industry groups have joined forces to help retailers move in response to the rapidly changing business environment. Australia’s largest and most representative retail industry group, the National Retail Association, and the established business network connecting and supporting online retailers, NORA, have today announced a national-first partnership. The new partnership will allow […]
That time has arrived once again – we are officially in ‘pre-Christmas trade’! As we all know, that can mean frantic attempts keep clothes on hangers rather than change room floors; clearing tried-on footwear again and again and again; helping indecisive gift-buyers find that special something; and the never-ending carols loop (that sends your staff […]
Retail traineeships combine training with working in a real job, for a real wage. Retail trainees work towards the completion of a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. Upon completion, trainees will have a qualification to help them further develop their career in retail. Nationally, […]
The National Retail Association (NRA) has today predicted consumers are on track to drop a hefty $48 billion on festive cheer, during the busiest time of year for the nation’s retailers. NRA CEO Dominique Lamb said despite sluggish retail spending, Aussie retailers will be run off their feet from next week through to December 31. […]
Two weeks ago I wrote to you about the New South Wales Government’s reforms to gift cards, extending the minimum validity period to three years. As I said at the time, the NRA was not supportive of the changes, but we understood the government’s motivation in terms of protecting consumers and helping them to maximise […]
Retailers and restaurants targeted for underpayments and false records with massive fines Written by Sid Sidhu and Justine Ansell, NRA Legal The crackdown on retailers, fast food stores and restaurants avoiding their obligations has well and truly begun. As predicted, the Fair Work Ombudsman (FWO) has increased its auditing activity and successfully obtained significant fines […]
The SMH this week reported that consultancy firm McKinsey has forecast the volume of freight passing through Australian cities is projected to increase 40 per cent by 2050, driven in part by ecommerce. With the added weight of Urban Futurist Stephen Yarwood’s predictions online retail could fast-tract autonomous transport, it’s easy to feel a sense […]
This week we saw the NSW Government pass its laws extending the minimum lifespan of gift cards from one year to three years. I know from speaking to many members that this will cause headaches in a range of areas – from accounting for unused cards on your balance sheets through to regulatory red tape […]
By Alexander Millman and Angela Szczepanski, NRA Legal Ms Shahin Tavassoli v Bupa Aged Care Mosman A recent case reminds employers that care must be taken when relying on evidence obtained from workplace surveillance to dismiss an employee, and the need to afford employees procedural fairness even when it appears to be an open-and-shut case. […]
Major stores in Warwick and Stanthorpe will be able to trade on Sundays and public holidays from next month, following a landmark decision handed down by the Queensland Industrial Relations Commission. The QIRC ruled in favour of parallel applications brought by the NRA for the two centres, saying Sunday trading would boost employment, increase consumer […]
QUEENSLAND The National Retail Association has partnered with the Palaszczuk Government to guide Queensland retailers through the State’s impending ban on single-use plastic shopping bags, as legislation is introduced to Parliament today. Chief Executive Dominique Lamb said the NRA was preparing to launch a campaign to raise awareness across the sector and among consumers, and […]
Keep your staff, customers and business safe with online Food Safety accreditation If your business serves food in some way, you may have experienced one of ‘those’ moments – a serious burn from the hot fryer, potential illness from incorrectly handled food, or another worrying issue like cross contamination between foodstuffs. Even if you only […]
by Sid Sidhu and Troy Wild, NRA Legal Georgia Sologinkin v Cosmetic Suppliers Pty Ltd T/A Coty [2017] FWC 1838 An employee who made highly offensive comments about numerous clients of the company was found to have been fairly dismissed by the Fair Work Commission (FWC), earlier last month. The accounts manager, who had been […]
In February the Fair Work Commission announced its decision to reduce Sunday penalty rates in the Hospitality, Fast Food, Retail and Pharmacy awards. At 2pm today the Commission handed down its decision on how these changes will be implemented. Fast Food Industry Award 2010 Only Level 1 employees are affected by the Sunday penalty rates […]
The media’s certainly been abuzz over the past week after retail giant Amazon finally (after months of speculation) confirmed it would be expanding onto Australian shores, with a distribution centre tipped to be in Melbourne or Sydney. While many are already heralding the end of the retail world as we know it, or tipping that […]
>> go to ‘Former VP of Fair Work Commission shares insight with retailers‘ Toppling furniture and televisions: Anchor them for child safety The National Retail Association (NRA) has today released a Best Practice Guide for Furniture and Television Tip-Over Prevention in an effort to improve child safety. Each year hundreds of children suffer […]