Wholesale, Retail and Personal Services IRC Industry Skills Forecast

the retail experience for consumers

The AISC National Industry Insights Report is a collection of information, data and insights for individual industry sectors. It captures industry information about skills, training and employment and the labour market. The resource supports Industry Reference Committees (IRCs) to ensure the design and development of training packages meet the current and future skills needs of […]

Managing Change in the Workplace

by Yvonne Williams, NRA Training Team A change means to make something different, be it an environmental change, behavioural change, relationship change or emotional change.  Changes comes in many shapes and sizes and can be triggered by many different internal and external factors. Because change ultimately affects our habitual nature it will evoke emotions that […]

Preparing for a knock at the door

Ian Parker

by Ian Parker, Migration Specialist, NRA Legal “Knock, Knock” One of the oldest jokes alive is the Knock Knock joke. We all know it, and often read books full of them as kids, or least I did anyway. However, as we ourselves get older, and move into the workforce, the idea of a Knock Knock […]

More trouble on the way for 7-Eleven

Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman is considering further legal action. While 7 Eleven has made efforts to change, including adapting its business model, changes to senior management and setting up compensation schemes to underpaid workers, new evidence has emerged that workers […]

Free retail business health check

Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software, payment gateways and CRM systems being launched every month, how do you, as a retailer, ensure you are using the best retail management solutions for your business? Our partners at iVend Retail have created a […]

BDO’s Retail Inventory & Stock Management Webinar

Thank you to the NRA members who attended the recent BDO webinar. Inventory is one of the most important parts of any retail business. It is one of the biggest investments and something that most retailers spend a majority of their time managing. Adequate stock controls are needed to reduce inventory costs and increase stock […]

IR Update: The importance of disciplinary meetings

In a recent case regarding a human resource manager, manager and a long-serving employee, the Fair Work Commission has found that a better briefing to a manager should have occurred before he dismissed an employee during a meeting. The employee had been working for K&S Freighters Pty Ltd for over 30 years without blemish. The […]