We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and winner of our Lifetime Achievement (30+ years of service) award. Where did your retail journey begin? When I was 15 years old my family moved from Country NSW to the Hills District north west of Sydney […]
As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO, Lindsay Carroll reflects on a year that has been a challenging time for retailers and business in general. Never before has compliance with industrial laws been so far at the forefront of the national consciousness, with […]
What is the Young Leaders Program? Standards Australia’s Young Leaders Program selects emerging industry and technical experts and provides them with an exciting opportunity to become involved in the national and international standardisation processes supporting Australian industry and government. Through the program, participants will access training and gain direct exposure to the standards development process […]
ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and experiences in a casual networking environment. This upcoming ShopTalk in Melbourne and Sydney will focus on ‘Acquiring and Developing Local Digital Commerce Talent’. The panel will get to the nitty-gritty on what are we as an industry […]
Part 1 of our Modern Award Series – How to work out which modern awards apply in your business By Alex Millman and Emma Treherne, NRA Legal With 122 modern awards covering most industries, it can sometimes be a mind-boggling exercise to work out which one applies to your business. The problem is, you can’t […]
There has been more in the media this week about retail stores doing it tough and some having to close up shop. While we love to celebrate the retail success stories in this industry, we know that behind every one, there are countless others that don’t turn out so rosy. There’s no denying it’s a […]
SkillsIQ is conducting a national survey to look at workforce and skills issues and gain your feedback. All stakeholders are encouraged to complete the survey and have your say. The data collected will be collated and provided to the relevant Industry Reference Committees (IRCs) and used to inform the development of the 2018 Industry Skills […]
In July 2017, the Fair Work Commission determined that the: Fast Food Industry Award 2010; General Retail Industry Award 2010; Hair and Beauty Industry Award 2010; Restaurant Industry Award 2010; would be varied to extend overtime loadings to casual employees, not just permanent employees. On Friday 24 November 2017, the Commission decided that this entitlement […]
The National Retail Association (NRA) has today predicted consumers are on track to drop a hefty $48 billion on festive cheer, during the busiest time of year for the nation’s retailers. NRA CEO Dominique Lamb said despite sluggish retail spending, Aussie retailers will be run off their feet from next week through to December 31. […]
The NRA has this week led a delegation to meet with Prime Minister Malcolm Turnbull, Federal Treasurer Scott Morrison, Employment Minister Michaelia Cash, and Queensland Senator James McGrath, to discuss the Coalition’s second term agenda, and to further expand on ways to reduce regulatory burdens which reduce business profitability, and in turn, the industry’s ability […]
When my husband and I took over Peter Baker-Finch in 1999 the company was already a member of the National Retail Association (NRA). There was never any question of not continuing the membership, as in our early days of running the store, NRA proved to be an extremely helpful resource. NRA provides me with updates […]
Understanding your customers’ journey to purchase isn’t always an easy process. As a retailer you are likely using multiple marketing channels to reach your customer and push your product. So how do you know which channels to push and when? Is there any point to paid search or email marketing? At what stage does your […]
Dominique Lamb is the Director of the NRA’s Legal Division and Principal of NRA Legal. She has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries. Dominique brings a level passion and motivation to her role which is hard to find. […]
The Australian retail industry continues to be a key employer of women, providing a variety of opportunities in both sales, and non-sales roles, according to a recent report prepared by the National Retail Association (NRA). The report highlights the significant contribution made by women across the industry and gives particular attention to the wide variety of […]