What savvy consumers want from a retail experience

consumer retail experience

By Amy Roche – Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver on. However, there is […]

Message from the CEO: 12 December 2017

There has been more in the media this week about retail stores doing it tough and some having to close up shop. While we love to celebrate the retail success stories in this industry, we know that behind every one, there are countless others that don’t turn out so rosy. There’s no denying it’s a […]

A partnership for the future of payment

As buy now, pay later options sweep the retail industry, the National Retail Association has partnered with Openpay to ensure members remain at the forefront of modern payment systems.  Buy now, pay later (BNPL) is quickly moving from a trend to an expectation for consumers that want, or need, to afford to spend more. With […]

Future trends in “bricks and mortar” retail

Written by Collin Freeman, Space Planning Concepts Retail is constantly changing and evolving.  The challenge for retailers is to try and anticipate how to deal with these changes, and building in factors that could make allowances. Retail businesses can use various channels to deliver products and services to the end customer. The big question is, what […]