Our very own CEO, Dominique Lamb, joins a panel of experts in this OnDemand webinar on The Future of Loss Prevention. This is a key topic of interest for all retailers across industries at the moment, partly due to the Global Retail Theft Barometer’s recent stats on how retail shrinkage is on the rise due […]
Retailer scammers are out in force in SA
Keeping on top of retail fraud is a never-ending battle. The South Australian Police Force has uncovered yet another retail and consumer con this week and is calling on all retailers to be on high alert, and make immediate contact if they sense something suspicious. Scammers have been buying items like vacuum cleaners over the […]
How technology can reverse the retail shrinkage trend
Retail shrinkage – that is, loss due to theft, employee fraud, or admin errors – is on the rise, not only in Australia but globally. According to Global Retail Theft Barometer’s figures, shoplifting or theft accounts for 38% of loss, with 16% due to admin error and a startling 39% from employee fraud. According to […]
Are franchisees funding holidays with your franchise fees?
While most franchisees are honest and responsible business owners, it’s no wonder that some master franchisors tear their hair out when it comes to tracking and monitoring suspicious activity within their franchise network. From scenarios such as high levels of voiding to underreporting of sales, there are many ways a franchisee has tried to earn […]
The hacker’s shopping list
Despite growing awareness of cyber-crime and cyber-security, credit card fraud is on the rise in Australia with 19 per cent of Australians reporting they have experienced it, the third highest incidence in the world behind the US and Canada. According to the 2016 Norton Cyber Security Insights Report, 13 per cent of Australians reported experiencing […]
More 7-Eleven owners fined for underpayments
The Fair Work Ombudsman has taken legal action against another 7-Eleven franchisee for underpaying 12 employees. Couple Haiyao Xu and Yiran Gu, who operated a 7-Eleven store in Parkville Melbourne, were found to have underpaid staff by over $84,000 while building up a near $3 million property portfolio. Judge Suzanne Jones said, “There can be […]