![NRA CEO discusses chat bots](https://members.nationalretail.org.au/wp-content/uploads/2017/12/dom-bw-landscape.jpg)
It’s 10.24pm and I’ve messaged a retail chat bot. I get a response within 20 seconds. After a few exchanges, I had everything I needed organised. None of us would have imagined this even a few years ago, that conversational commerce with all the money and resources needed to implement, would now be a normal […]