The National Retail Association (NRA) has today predicted consumers are on track to drop a hefty $48 billion on festive cheer, during the busiest time of year for the nation’s retailers.  NRA CEO Dominique Lamb said despite sluggish retail spending, Aussie retailers will be run off their feet from next week through to December 31. […]

New shipping ‘club’ launching today, a welcome move for retailers

The National Retail Association (NRA) has today welcomed the arrival of Australia Post’s new shipping membership program, Shipster, as a crucial move toward helping Australian businesses keep up with a rapidly-changing consumer market. NRA CEO Dominique Lamb said while innovative retailers were constantly changing up their business models to keep step with consumer demand and […]

Discrimination still a major player in organisations

Australia Post was ordered to pay $40,000 in compensation for a colleague racially discriminating against a worker. However, claims for aggravated damages and exemplary damages were rejected. A postal delivery driver for Australia Post was subjected to racial teasing by being called “a black bastard”, a “f@#*ing black bastard” and being told to “go home” […]

AusPost listening to customers

Alternative shipping and courier option are popping up all over the country and it seems Australia Post may be starting to pay attention. After facing a $222 million loss in FY2015, Australia Post has begun focusing on customer experience and faster more reliable delivery services. Earlier this year Australia Post announced they were the first […]

Free returns lure new customers

Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the company is only getting started. ASOS recently announced that shoppers will be able to return products free of charge. Working with Temando and Australia Post, customers were previously able to return goods for a fee. ParcelPoint […]

Sydney startup taking on Australia Post

Startups’ aren’t all about robots and artificial intelligence that have no short term impact on your business. One Sydney startup is taking on an Australian icon and it could impact your bottom line. Sendle door-to-door parcel pick-up and delivery says their technology is helping to drive down prices and deliver your parcels on time. Entering […]

e-Commerce into China

The Victorian Government, together with Australia Post, will be hosting a seminar on e-commerce opportunities in China, featuring keynote speaker the Hon John Brumby, President of the Australia China Business Council. The seminar will include presentations from major Chinese e-commerce providers, as well as networking opportunities. Who should attend: Fashion companies Cosmetic companies Natural health […]