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Big Insight #4 – The new world of retail

February 15, 2016

2015 ushered in a new world of retail and businesses need to be ready to move with the times.
Mindy Grossman, CEO of HSNi, recently spoke at the NRF Big Show detailing how HSNi have embraced new technologies and strategies to reach the next level of growth.
Speaking to the nature of disruptive commerce, Grossman said “If you are not willing to disrupt yourself, you will inevitably be disrupted.”
In this new world, retailers must be agile and not cling to a particular channel and instead meet the consumer where she is. Consumers must be able to purchase what they want, where they want and at any time.
Multiple points of access are no longer an outstanding customer draw card, but the new normal that is expected across the retail board. Different strategies may be required for each channel and retailers need to be adaptable to changing technologies.
atch Mindy’s address to delegates below.

Ready to enter the new world of retail? The National Retail Association (NRA) and Event Partner CloudFirst, are pleased to bring you more of the big insights from retail’s largest global conference at the next round of Innovation and Technology Committee breakfasts across Brisbane, Sydney and Melbourne.
Places are strictly limited. Click on the links below to find out more and to register.
Brisbane – March 8 2016
Sydney – March 9 2016
Melbourne – March 10 2016
Please note that NRA members need to be logged in to purchase member tickets. Contact 1800 RETAIL (738 245) if you are unsure of your member login.
To keep up to date with the latest insights, join the Innovation and Technology Committee LinkedIn group here.

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